Privacy Policy
Last updated: April 10, 2026
At Spin Samurai, we are committed to protecting your privacy and complying with applicable Australian privacy legislation and international data protection regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.[1][2]
Information We Collect
We collect personal information you provide during account registration, including your name, date of birth, email address, phone number, and payment details.[2] We also collect information about your transactions, website activity, browser and device data, and GeoIP location data.[2] Additionally, we may request documents and proofs to verify your account, process deposits and withdrawals, and conduct anti-fraud checks as required by applicable legislation.[2] Special categories of personal data, such as information related to responsible gaming and racial or ethnic origin, may be collected to fulfil our legal obligations.[1]
How We Use Your Information
We use your personal information to process your bets and transactions, provide gaming and ancillary services you request, and deliver customer support for account setup and management.[2] Your data is used to conduct identity verification checks and comply with anti-money laundering (AML) and counter-terrorist financing (CFT) legislation.[2] We may also use your information to inform you of promotional offers (with your explicit consent), analyse customer trends through market research, and conduct aggregated statistical analysis to improve our services.[2] We take reasonable measures to safeguard your data and disclose it only to third parties directly involved in providing gambling services, such as game providers and payment processors.[3]
Information Sharing
We do not sell your personal data.[5] However, we may disclose your information where required by law or regulation, including to regulatory authorities and licensed gaming jurisdictions in the European Union and Australia.[1][5] We share data only with third parties directly involved in providing gambling services, such as payment processors and game providers, whose further processing is governed by their own privacy policies.[3]
Data Security
We take your privacy seriously and have appointed a Data Protection Officer (DPO) to oversee compliance with our legal obligations regarding personal data processing.[1] We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.[3] Due to anti-money laundering regulations in licensed gaming jurisdictions, we retain personal data for a minimum of five years from your last transaction or account closure.[1] Your data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Australian Privacy Principles (APPs).[1][2]
Your Rights
You have the right to request access to your personal data, request correction of inaccurate information, and request erasure of your data where we no longer have a legal basis to process it.[1] You may withdraw your consent at any time through your account profile settings, and you can object to the processing of your personal data where we rely on legitimate interests.[1] Please note that erasure requests may not be entertained where we are obliged under legal obligations to retain your data, such as AML requirements.[1] If you have concerns about how we handle your personal data, you may lodge a complaint with a supervisory authority or contact our DPO at [email protected].[1]
Cookies and Tracking
Our website uses cookies and similar tracking technologies to collect traffic data, analyse website usage, and enhance your user experience.[1][2] We may create anonymised derivatives of your data to improve our content and marketing communications where no automated decision-making is involved.[1] For detailed information about cookies and your options, please refer to our separate Cookie Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Data Protection Officer at [email protected].[1] If you live in the European Economic Area, you may also contact our EEA representative for data protection concerns.[2]